We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use this platform.
What We Collect
We may collect the following:
- Information you provide when registering or submitting listings/requests (e.g. name, email, listing details)
- Technical data such as IP address, browser type, and site activity (used for analytics and performance)
- Optional content you share (e.g. messages between users, profile data)
How We Use Your Information
We use your data to:
- Deliver the services you request (e.g. publishing your listing)
- Allow communication between users, without disclosing private contact info unless you choose to share it
- Improve and maintain the platform
- Notify you of updates or activity related to your account or listings
Cookies
We use cookies for:
- Keeping you logged in
- Remembering preferences
- Analyzing how users interact with the platform
You can disable cookies in your browser settings, but this may affect functionality.
Legal Basis for Processing
Under UK GDPR, we process your data based on one or more of the following lawful bases:
- Your consent (e.g. when you register or submit a listing)
- Contractual necessity (e.g. to provide a service you request)
- Legal obligation
- Legitimate interest, such as preventing misuse and improving the platform
Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your account and personal data
- Object to or restrict certain types of processing
- Request a copy of your data (data portability)
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office) if you feel your rights are not being respected
Data Retention
We keep your data only as long as necessary to provide our services and meet legal requirements. You may request account deletion at any time.
Sharing Your Data
We do not sell your data. Your information is only shared:
- With trusted providers (e.g. email or analytics tools) to help us run the platform
- When legally required (e.g. fraud prevention or court orders)